Privacy Policy

Our Commitment to Your Privacy

At SageWife, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with HIPAA (Health Insurance Portability and Accountability Act) in the United States and PHIPA (Personal Health Information Protection Act) in Canada.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, address, phone number, email)
• Medical history and health information
• Pregnancy and birth-related information
• Insurance and payment information
• Emergency contact information
• Communication preferences

How We Use Your Information

We use your information for:

• Treatment: Providing, coordinating, and managing your healthcare
• Payment: Billing and payment processing for services rendered
• Healthcare Operations: Quality improvement, training, and business operations
• Communication: Appointment reminders, test results, and care coordination
• Legal Requirements: Complying with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, rent, or share your personal health information except as described in this policy or as required by law. We may share your information with:

• Healthcare providers involved in your care (with your consent)
• Insurance companies for payment purposes
• Laboratory and imaging facilities for testing
• Legal authorities when required by law
• Business associates who assist in our operations (under strict confidentiality agreements)

Data Security

We implement appropriate technical, physical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. This includes:

• Encrypted data transmission and storage
• Secure, password-protected electronic health records
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Staff training on privacy and security practices

Your Rights

You have the right to:

• Access and obtain a copy of your health records
• Request corrections to your health information
• Request restrictions on certain uses and disclosures
• Request confidential communications
• Receive an accounting of disclosures
• File a complaint if you believe your privacy rights have been violated
• Revoke authorization for use of your information (with some exceptions)

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyze website traffic. These do not collect personal health information. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

• US Clients: U.S. Department of Health and Human Services Office for Civil Rights
• Canadian Clients: Information and Privacy Commissioner of your province

You will not be retaliated against for filing a complaint.